Returns Center

How it Works

Select the items to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

What is your return policy?

Items must be initiated for return within 30 days. The time period begins when your order is delivered.

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.

How soon will I get my refund?

All refunds will be credited to your original form of payment within 10 business days (2 weeks) of receipt of your packaged return according to our policies stated on our Customer Care page. These return policies and procedures apply ONLY to customers who purchased their Frye product from

What items are returnable?

Items purchased in the last 30 days.
Unworn itemsĀ or if there are quality issues.

What items are non-refundable?

Worn items.
Final sale items.
Free gifts or promotional items with retail value.

Can I Return In Store?

The Frye Company offers the convenience of certain returns in store. Unfortunately, we cannot accept returns of The Frye & Co. merchandise in our stores. For those items, simply follow the step-by-step instructions to mail your return to us.

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