Select the items to return
How it Works
Get a refund confirmation
Send it off when you can
Common Returns Questions
What is your return policy?
Items must be initiated for return within 30 days. The time period begins when your order is delivered.
Is it easy to return items?
Once your return is authorized, you'll receive step-by-step instructions and a shipping label via email.
How soon will I get my refund?
Once your items are inspected by the store, you'll get your refund typically within 48 hours. Please note that it may take up to 10 business days for your return to be processed.
What items are returnable?
Items purchased in the last 30 days.
Unworn items or if there are quality issues.
What items are non-refundable?
Final sale items.
Free gifts or promotional items with retail value.
Can I Return In Store?
The Frye Company offers the convenience of certain returns in store. Unfortunately, we cannot accept returns of The Frye & Co. merchandise in our stores. For those items, simply follow the step-by-step instructions to mail your return to us.